Shipping Policy
Thank you for selecting HelloFeminine for your skincare essentials. Below, you'll discover our shipping policy designed to ensure a seamless and satisfying experience with each purchase.
Shipping Times:
- Orders are typically processed and dispatched within 1-2 business days from the purchase date.
- Standard domestic shipping within the United States generally takes 3-4 business days.
- International shipping times may vary based on the destination and customs clearance.
- We offer competitive shipping rates determined by the weight and destination of your order.
- Domestic shipping rates are calculated during checkout.
- International shipping rates are also calculated during checkout and may vary depending on the regulations of the destination country.
- We provide complimentary standard shipping on domestic orders over $60
- Occasionally, free shipping promotions may apply to international orders, subject to promotion terms and period.
- Tracking Information:
- Upon shipment, you will receive a confirmation email containing tracking details.
- Tracking information allows you to monitor the progress of your shipment and anticipate the estimated delivery date.
- We primarily engage reputable carriers such as USPS, UPS, and FedEx for both domestic and international shipments.
- The choice of carrier may depend on factors like destination, package dimensions, and selected shipping speed at checkout.
- Customs and Duties:
- International orders may be subject to customs duties, taxes, and fees imposed by the destination country.
- Customers are responsible for any additional charges related to customs clearance.
- HelloFeminine holds no liability for delays or fees incurred during customs processing.
Address Accuracy:
Please ensure accuracy and completeness of the shipping address provided at checkout.
HelloFeminine bears no responsibility for orders dispatched to inaccurately provided addresses. Additional charges may apply for re-shipment to the correct address.
Shipping Restrictions:
- Certain skincare products may be subject to shipping restrictions or regulations in specific regions or countries.
- Customers are accountable for adhering to local laws and regulations concerning the importation of skincare products.
Shipping to Multiple Addresses:
Presently, we do not offer the option to ship items from a single order to multiple addresses. Each order can only be shipped to one address.
Order Modifications:
After placement, modifications to shipping addresses or order contents may not be feasible. Please review your order details before finalizing the purchase.
Lost or Damaged Shipments:
In the rare event of a lost or damaged shipment, please contact our customer support team at hellofemininestore@gmail.com
We will collaborate with the shipping carrier to resolve the issue promptly and ensure timely receipt of your order or a suitable replacement.
Holiday Shipping:
During peak seasons or holidays, shipping times may extend beyond usual periods due to increased order volumes and carrier delays.
We recommend placing orders in advance to ensure timely delivery for special occasions or holiday gifts.
Contact Information:
For any inquiries or concerns regarding our shipping policy or your order, please feel free to contact us at hellofemininestore@gmail.com.
Our customer support team is available to assist you promptly and provide further guidance.
Policy Updates:
HelloFeminine reserves the right to update or modify this shipping policy at any time without prior notice.
Changes to the policy will be immediately effective upon posting on our website.
By placing an order with HelloFeminine, you agree to adhere to the terms outlined in this shipping policy. We appreciate your business and endeavor to deliver your skincare products with meticulous care and efficiency.