Privacy Policy
This Privacy Policy delineates how HelloFeminine (referred to as "the Site," "we," "us," or "our") collects, utilizes, and divulges your personal information when you visit, use our services, or make purchases from F8876a-82 (referred to as "the Site")or otherwise communicate with us (collectively known as "the Services"). For the purposes of this Privacy Policy, "you" and "your" denote you as the user of the Services, whether you are a customer, website visitor, or another individual from whom we have collected information according to this Privacy Policy.
Please review this Privacy Policy carefully. By accessing and using any of the Services, you consent to the collection, utilization, and disclosure of your information as described in this Privacy Policy. If you disagree with this Privacy Policy, kindly refrain from accessing or using any of the Services.
Changes to This Privacy Policy
We may periodically update this Privacy Policy, including reflecting alterations to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and undertake any other steps mandated by applicable law.
How We Collect and Use Your Personal Information.
To furnish the Services, we collect and have collected over the past 12 months personal information about you from various sources, as outlined below. The type of information we collect and utilize varies depending on your interaction with us.
Aside from the specific uses specified below, we may employ the information we collect about you to communicate with you, provide the Services, adhere to any applicable legal obligations, enforce any applicable terms of service, and safeguard or uphold the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we gather about you hinge on how you engage with our Site and utilize our Services. When we refer to "personal information," we are encompassing information that identifies, relates to, describes, or can be linked with you. The following sections outline the categories and specific types of personal information we gather.
Information We Collect Directly from You
Information directly submitted to us through our Services may include:
Basic contact details, such as your name, address, phone number, and email.
Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information, including your username, password, and security questions.
Shopping information, including the items you view, add to your cart, or include in your wishlist.
Shopping information, including the items you view, add to your cart, or include in your wishlist.
Customer support information, including the details you opt to include in communications with us, such as when sending a message through the Services.
Certain features of the Services may necessitate you to provide us directly with specific information about yourself. You have the option not to provide this information, but doing so may preclude you from using or accessing these features.
Information We Collect through Cookies
We also automatically gather certain information about your interaction with the Services ("Usage Data"). To accomplish this, we may utilize cookies, pixels, and similar technologies ("Cookies"). Usage Data may encompass details regarding how you access and use our Site and your account, including device information, browser information, network connection information, your IP address, and other particulars regarding your interaction with the Services.
Information We Obtain from Third Parties
Finally, we may acquire information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
Companies that support our Site and Services, such as Shopify.
Our payment processors, who gather payment information (e.g., bank account details, credit or debit card information, billing address) to process your payments and fulfill your orders, pursuant to our contract with you.
Certain features of the Services may necessitate you to provide us directly with specific information about yourself. You have the option not to provide this information, but doing so may preclude you from using or accessing these features.
Information We Collect through Cookies
We also automatically gather certain information about your interaction with the Services ("Usage Data"). To accomplish this, we may utilize cookies, pixels, and similar technologies ("Cookies"). Usage Data may encompass details regarding how you access and use our Site and your account, including device information, browser information, network connection information, your IP address, and other particulars regarding your interaction with the Services.
Information We Obtain from Third Parties
Finally, we may acquire information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
Companies that support our Site and Services, such as Shopify.
Our payment processors, who gather payment information (e.g., bank account details, credit or debit card information, billing address) to process your payments and fulfill your orders, pursuant to our contract with you.
When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third parties we collaborate with may automatically collect certain information utilizing online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we procure from third parties will be handled in accordance with this Privacy Policy.
Any information we procure from third parties will be handled in accordance with this Privacy Policy.
We are not accountable or liable for the accuracy of the information provided to us by third parties and disclaim responsibility for any third party's policies or practices. For additional information, refer to the section below, Third-Party Websites and Links.
How We Use Your Personal Information
Providing Products and Services: We utilize your personal information to furnish you with the Services to fulfill our contract with you, including processing your payments, fulfilling your orders, sending notifications related to your account, purchases, returns, exchanges, or other transactions, managing your account, arranging shipping, facilitating returns and exchanges, and enabling you to post reviews.
Marketing and Advertising: We employ your personal information for marketing and promotional endeavors, such as sending marketing, advertising, and promotional communications via email, text message, or postal mail, and displaying advertisements for products or services. This may involve utilizing your personal information to better tailor the Services and advertising on our Site and other websites.
Security and Fraud Prevention: We use your personal information to detect, investigate, or take action concerning potential fraudulent, illegal, or malicious activities. If you opt to use the Services and register an account, you are responsible for safeguarding your account credentials. We strongly advise against sharing your username, password, or other access details with anyone else. If you suspect your account has been compromised, kindly contact us promptly.
Communicating with You: We use your personal information to offer you customer support and improve our Services. This aligns with our legitimate interests in being responsive to you, providing effective services to you, and maintaining our business relationship with you.
Cookies
Like numerous websites, we employ Cookies on our Site. For specific information about the Cookies we utilize concerning powering our store with Shopify, consult https://www.shopify.com/legal/cookies.
We use Cookies to empower and enhance our Site and Services (including remembering your actions and preferences), to conduct analytics and gain a better understanding of user interaction with the Services (in our legitimate interests to administer, improve, and optimize the Services). We may also authorize third parties and service providers to utilize Cookies on our Site to better tailor the services, products, and advertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can opt to configure your browser to remove or reject Cookies through your browser controls. Please note that removing or blocking Cookies can adversely affect your user experience and may cause certain features and general functionality of the Services to malfunction or become unavailable. Additionally, blocking Cookies may not entirely prevent how we share information with third parties such as our advertising partners.
How We Disclose Personal Information
Under certain circumstances, we may divulge your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
With business and marketing partners, including Shopify, to provide services and advertise to you. Our business and marketing partners will utilize your information in line with their respective privacy notices.
When directed, requested, or consented to by you, such as to ship your products or through your use of social media widgets or login integrations, with your consent.
With our affiliates or within our corporate group, in our legitimate interests to operate a successful business.
In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
In the past 12 months, we have disclosed the following categories of personal information and sensitive personal information (indicated by *) about users for the purposes outlined in "How we Collect and Use your Personal Information" and "How we Disclose Personal Information":
Category Categories of Recipients
Identifiers, such as basic contact details and certain order and account information
Commercial information, such as order information, shopping information, and customer support information
Internet or other similar network activity, such as Usage Data
Vendors and third parties who perform services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics providers)
Business and marketing partners
Affiliates
We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.
User-Generated Content
The Services may enable you to post product reviews and other user-generated content. Should you choose to submit user-generated content to any public area of the Services, this content will be public and accessible to anyone.
We do not control who will access the information you opt to make available to others and cannot ensure that parties with access to such information will respect your privacy or maintain its security. We disclaim responsibility for the privacy or security of any information you make publicly available, or for the accuracy, use, or misuse of any information you disclose or receive from third parties.
Third-Party Websites and Links
Our Site may furnish links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies, along with other terms and conditions. We do not guarantee and disclaim responsibility for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
Children’s Data
The Services are not intended for use by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.
As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Additionally, any information you send to us may not be secure while in transit. We recommend refraining from using unsecured channels to communicate sensitive or confidential information to us.
The duration for which we retain your personal information depends on various factors, such as whether we require the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.
Your Rights and Choices
Depending on your jurisdiction, you may possess some or all of the rights listed below concerning your personal information. Nonetheless, these rights are not absolute, may apply only in certain circumstances, and, in certain instances, we may reject your request as permitted by law.
Right to Access / Know: You may have the right to request access to personal information we hold about you, including details regarding the ways in which we use and share your information.
Right to Delete: You may have the right to request that we delete personal information we maintain about you.
Right to Correct: You may have the right to request that we correct inaccurate personal information we maintain about you.
Right of Portability: You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
Appeal: You may have the right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.
You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.
We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on your jurisdiction, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.
International Users
Please note that we may transfer, store, and process your personal information outside the country you reside in, including the United States. Additionally, your personal information is processed by staff and third-party service providers and partners in these countries.
If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at hellofemininestore@gmail.com.
How We Use Your Personal Information
Providing Products and Services: We utilize your personal information to furnish you with the Services to fulfill our contract with you, including processing your payments, fulfilling your orders, sending notifications related to your account, purchases, returns, exchanges, or other transactions, managing your account, arranging shipping, facilitating returns and exchanges, and enabling you to post reviews.
Marketing and Advertising: We employ your personal information for marketing and promotional endeavors, such as sending marketing, advertising, and promotional communications via email, text message, or postal mail, and displaying advertisements for products or services. This may involve utilizing your personal information to better tailor the Services and advertising on our Site and other websites.
Security and Fraud Prevention: We use your personal information to detect, investigate, or take action concerning potential fraudulent, illegal, or malicious activities. If you opt to use the Services and register an account, you are responsible for safeguarding your account credentials. We strongly advise against sharing your username, password, or other access details with anyone else. If you suspect your account has been compromised, kindly contact us promptly.
Communicating with You: We use your personal information to offer you customer support and improve our Services. This aligns with our legitimate interests in being responsive to you, providing effective services to you, and maintaining our business relationship with you.
Cookies
Like numerous websites, we employ Cookies on our Site. For specific information about the Cookies we utilize concerning powering our store with Shopify, consult https://www.shopify.com/legal/cookies.
We use Cookies to empower and enhance our Site and Services (including remembering your actions and preferences), to conduct analytics and gain a better understanding of user interaction with the Services (in our legitimate interests to administer, improve, and optimize the Services). We may also authorize third parties and service providers to utilize Cookies on our Site to better tailor the services, products, and advertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can opt to configure your browser to remove or reject Cookies through your browser controls. Please note that removing or blocking Cookies can adversely affect your user experience and may cause certain features and general functionality of the Services to malfunction or become unavailable. Additionally, blocking Cookies may not entirely prevent how we share information with third parties such as our advertising partners.
How We Disclose Personal Information
Under certain circumstances, we may divulge your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
With business and marketing partners, including Shopify, to provide services and advertise to you. Our business and marketing partners will utilize your information in line with their respective privacy notices.
When directed, requested, or consented to by you, such as to ship your products or through your use of social media widgets or login integrations, with your consent.
With our affiliates or within our corporate group, in our legitimate interests to operate a successful business.
In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
In the past 12 months, we have disclosed the following categories of personal information and sensitive personal information (indicated by *) about users for the purposes outlined in "How we Collect and Use your Personal Information" and "How we Disclose Personal Information":
Category Categories of Recipients
Identifiers, such as basic contact details and certain order and account information
Commercial information, such as order information, shopping information, and customer support information
Internet or other similar network activity, such as Usage Data
Vendors and third parties who perform services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics providers)
Business and marketing partners
Affiliates
We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.
User-Generated Content
The Services may enable you to post product reviews and other user-generated content. Should you choose to submit user-generated content to any public area of the Services, this content will be public and accessible to anyone.
We do not control who will access the information you opt to make available to others and cannot ensure that parties with access to such information will respect your privacy or maintain its security. We disclaim responsibility for the privacy or security of any information you make publicly available, or for the accuracy, use, or misuse of any information you disclose or receive from third parties.
Third-Party Websites and Links
Our Site may furnish links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies, along with other terms and conditions. We do not guarantee and disclaim responsibility for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
Children’s Data
The Services are not intended for use by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.
As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Additionally, any information you send to us may not be secure while in transit. We recommend refraining from using unsecured channels to communicate sensitive or confidential information to us.
The duration for which we retain your personal information depends on various factors, such as whether we require the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.
Your Rights and Choices
Depending on your jurisdiction, you may possess some or all of the rights listed below concerning your personal information. Nonetheless, these rights are not absolute, may apply only in certain circumstances, and, in certain instances, we may reject your request as permitted by law.
Right to Access / Know: You may have the right to request access to personal information we hold about you, including details regarding the ways in which we use and share your information.
Right to Delete: You may have the right to request that we delete personal information we maintain about you.
Right to Correct: You may have the right to request that we correct inaccurate personal information we maintain about you.
Right of Portability: You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
Appeal: You may have the right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.
You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.
We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on your jurisdiction, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.
International Users
Please note that we may transfer, store, and process your personal information outside the country you reside in, including the United States. Additionally, your personal information is processed by staff and third-party service providers and partners in these countries.
If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at hellofemininestore@gmail.com.